Privacy Policy
Updated: October 23, 2023
Welcome to the Privacy Policy of Article Genie, LLC (referred to as "Article Genie," "we," "our," or "us"), including our affiliated companies. Your privacy is of utmost importance to us, and we are dedicated to safeguarding any information we collect from or about you. This Privacy Policy outlines our procedures concerning the collection and use of Personal Information when you engage with our website, applications, and services, collectively referred to as "Services." Please note that this Privacy Policy does not cover content we handle on behalf of our business clients, such as through our API. The use of such data is determined by customer agreements related to their access to and utilization of those services.
For details regarding how we gather and utilize training data for the development of our language models that power Article Genie and other Services, as well as your choices related to this data, please consult this help center article.
Section 1: Personal Information We Collect
We acquire Personal Information about you through various means, including:
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A. Personal Information You Provide:
Account Information: When you create an account with us, we gather data associated with your account, which includes your name, contact information, account credentials, payment card details, and transaction history (collectively referred to as "Account Information").
User Content: While using our Services, we collect Personal Information included in the input, file uploads, or feedback you provide to us ("Content").
Communication Information: When you communicate with us, we collect your name, contact information, and the contents of any messages you send ("Communication Information").
Social Media Information: We maintain pages on social media platforms like Instagram, Facebook, Medium, Twitter, YouTube, and LinkedIn. When you engage with our social media pages, we collect any Personal Information you choose to share, such as your contact details (collectively referred to as "Social Information"). Additionally, the companies hosting our social media pages may furnish us with aggregate information and analytics concerning our social media activity.
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B. Personal Information We Automatically Receive From Your Use of the Services:
Log Data: This includes information that your browser automatically sends when you use our Services, such as your Internet Protocol address, browser type, settings, date and time of your requests, and your interactions with our website.
Usage Data: We may automatically collect data about your usage of the Services, such as the types of content you view or engage with, the features you use, actions you take, your time zone, country, access dates and times, user agent and version, type of device or computer, and your connection.
Device Information: This includes details about your device, such as its name, operating system, device identifiers, and the browser you use. The collected information may vary depending on the type of device and its settings.
Cookies: We employ cookies to operate and manage our Services and enhance your user experience. A "cookie" is a piece of information sent to your browser by a website you visit. You can configure your browser to accept all cookies, reject all cookies, or notify you whenever a cookie is offered, enabling you to decide whether to accept it on a case-by-case basis. However, rejecting a cookie may, in some instances, prevent you from using or negatively affect the display or functionality of a website or specific areas or features of a website. For additional information on cookies, please visit "All About Cookies."
Analytics: We may utilize various online analytics tools that use cookies to assist us in analyzing how users employ our Services and to enhance your experience while using them.
Section 2: How We Utilize Personal Information
We may use Personal Information for the following purposes:
- To provide, manage, maintain, and analyze the Services.
- To enhance our Services and conduct research.
- To communicate with you.
- To develop new programs and services.
- To prevent fraud, criminal activity, or misuse of our Services, and to safeguard the security of our IT systems, architecture, and networks.
- To conduct business transfers.
- To adhere to legal obligations and processes and to safeguard our rights, privacy, safety, property, or the rights of our affiliates, you, or other third parties.
We may aggregate or de-identify Personal Information, rendering it unable to identify you personally. This data may be used to analyze the effectiveness of our Services, enhance and add features to our Services, conduct research, and for other similar purposes. We may also share aggregated information like general user statistics with third parties or publish it. De-identified information will be used in anonymous form, and we will not attempt to re-identify it unless required by law.
As indicated above, we may use the Content you provide to improve our Services, such as training the models that power Article Genie. For instructions on how to opt out of our use of your Content for model training, please refer to this link.
Section 3: Disclosure of Personal Information
In specific circumstances, we may disclose your Personal Information to third parties without providing you with further notice, unless required by law. These circumstances include:
- Vendors and Service Providers: We may share Personal Information with vendors and service providers to meet our business operational needs and perform specific services, including hosting services, cloud services, information technology services, email communication software, and web analytics services, among others. These parties will access, process, or store Personal Information solely in the course of fulfilling their responsibilities to us.
- Business Transfers: If we are engaged in strategic transactions, reorganization, bankruptcy, receivership, or transitioning services to another provider (collectively referred to as a "Transaction"), your Personal Information and other data may be disclosed during the due diligence process to counterparties and others involved in the Transaction. It may also be transferred to a successor or affiliate as part of the Transaction, along with other assets.
- Legal Requirements: We may share your Personal Information, including information about your interactions with our Services, with government authorities, industry peers, or other third parties in the following cases:
- If required by law or if we believe in good faith that such action is necessary to comply with a legal obligation.
- To protect and defend our rights or property.
- If we determine, in our sole discretion, that there is a violation of our terms, policies, or the law.
- To detect or prevent fraud or other illegal activities.
- To protect the safety, security, and integrity of our products, employees, users, or the public.
- To protect against legal liability.
- Affiliates: We may disclose Personal Information to our affiliates, which refers to an entity that controls, is controlled by, or is under common control with Article Genie. Our affiliates may utilize the Personal Information we share in a manner consistent with this Privacy Policy.
Section 4: Your Rights
Depending on your location, individuals in the EEA, the UK, and worldwide may have specific statutory rights in relation to their Personal Information. These rights may include:
- Access to your Personal Information and details concerning its processing.
- Deletion of your Personal Information from our records.
- Rectification or updating of your Personal Information.
- Transfer of your Personal Information to a third party (right to data portability).
- Restriction on how we process your Personal Information.
- Withdrawal of your consent, where we rely
on consent as the legal basis for processing, at any time.
- Objection to how we process your Personal Information.
- Filing a complaint with your local data protection authority.
You can exercise some of these rights through your Article Genie account. If you are unable to do so through your account, please submit your request to support@ArticleGenie.ai.
Regarding the accuracy of content generated by services like Article Genie, please be aware that these services predict the words most likely to appear next in response to a user's request. In some cases, the predictions may not be entirely accurate. Consequently, you should not rely solely on the factual accuracy of the output from our models. If you discover factually inaccurate information about yourself in Article Genie output and wish to have it corrected, you may submit a correction request to support@ArticleGenie.ai. Due to the technical complexity of our models, we may not be able to correct inaccuracies in every instance. In such cases, you may request the removal of your Personal Information from Article Genie's output by filling out this form.
For information on how to exercise your rights regarding data collected from the internet for training our models, please refer to this help center article.
Section 5: Additional U.S. State Disclosures
The table below provides additional information on the categories of Personal Information we collect and how we disclose this information. You can find more details about the Personal Information we collect, how we use it, and how we retain it in the respective sections above.
Category of Personal Information | Disclosure of Personal Information
Identifiers, such as your name, contact details, IP address, and other device identifiers | We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.
Commercial Information, such as your transaction history | We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.
Network Activity Information, such as Content and how you interact with our Services | We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.
Geolocation Data | We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.
Your account login credentials and payment card information (Sensitive Personal Information) | We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.
Subject to applicable exceptions and local law, individuals may have the following privacy rights concerning their Personal Information:
- The right to receive information about how we process your Personal Information, including the specific pieces of Personal Information we have collected from you.
- The right to request the deletion of your Personal Information.
- The right to correct your Personal Information.
- The right to be free from discrimination related to the exercise of your privacy rights.
We do not "sell" or "share" Personal Information for cross-contextual behavioral advertising purposes, as defined by applicable local law. We also do not process sensitive Personal Information to infer characteristics about a consumer.
To exercise privacy rights described in this section, where applicable under local law, submit a request to support@ArticleGenie.ai.
Verification measures may be required to safeguard your Personal Information from unauthorized access, alteration, or deletion. We may ask you to verify your credentials before submitting a request to know, correct, or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, you may be asked to provide additional Personal Information and proof of residency for verification. If we cannot verify your identity, we will be unable to fulfill your request.
You may also submit a rights request through an authorized agent, who must present signed written permission to act on your behalf. Independent verification of your identity and proof of residency may be required. Authorized agent requests can be submitted to support@ArticleGenie.ai.
Appeals may be available, depending on your jurisdiction. To appeal a decision related to your privacy rights under applicable local law, please send your request to support@ArticleGenie.ai.
Section 6: Children
Our Service is not intended for children under the age of 13. Article Genie does not knowingly collect Personal Information from children under the age of 13. If you believe that a child under the age of 13 has provided Personal Information to Article Genie through the Service, please contact us at support@ArticleGenie.ai. We will investigate such reports and, if appropriate, remove the Personal Information from our systems. If you are 13 years or older but under 18, you must obtain consent from your parent or guardian to use our Services.
Section 7: Links to Other Websites
The Service may include links to websites not operated or controlled by Article Genie, including third-party social media services ("Third Party Sites"). The information you share with Third Party Sites is governed by the specific privacy policies and terms of service of those sites, not by this Privacy Policy. Inclusion of these links does not imply our endorsement or review of these sites. For information about the privacy practices and policies of Third Party Sites, please contact them directly.
Section 8: Security and Retention
We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Information, both online and offline, from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, please be aware that no Internet or email transmission is ever entirely secure or error-free. Email correspondence sent to or from us may not be entirely secure. Therefore, exercise caution when deciding what information to send to us via the Service or email. Additionally, we are not responsible for circumventing privacy settings or security measures on the Service or on third-party websites.
We will retain your Personal Information for only as long as necessary to provide our Service to you or for other legitimate business purposes, such as resolving disputes, ensuring safety and security, or complying with legal obligations. The duration of retention depends on various factors, including the volume, nature, and sensitivity of the information, the potential risk of unauthorized use or disclosure, the purpose for processing the information, and legal requirements.
Section 9: International Users
By using our Service, you acknowledge and understand that your Personal Information will be processed and stored in our facilities and servers in the United States. It may also be disclosed to our service providers and affiliates in other jurisdictions.
For EEA, UK, or Swiss users:
Legal Basis for Processing: The legal bases for processing your Personal Information include:
- Performance of a contract with you when we provide and maintain our Services. Processing Account Information, Content, and Technical Information for the sole purpose of delivering our Services is necessary to provide those Services. Failure to provide this information may result in our inability to provide our Services to you.
- Our legitimate interests in protecting our Services from abuse, fraud, or security risks, as well as in developing, improving, or promoting our Services, which may involve processing Account Information, Content, Social Information, and Technical Information. Refer to this link for instructions on how to opt out of our use of your information for model training.
- Your consent when we request consent to process your Personal Information for a specific purpose, as communicated to you. You have the right to withdraw your consent at any time.
- Compliance with our legal obligations when we use your Personal Information to comply with applicable law or to protect our rights, safety, and property or those of our affiliates, users, or third parties.
- EEA and UK Representative: We have appointed the following representatives in the EEA and UK for data protection matters. You can contact them at support@ArticleGenie.ai.
- Data Transfers: Where required, we will employ appropriate safeguards for transferring Personal Information outside the EEA, Switzerland, and the UK, pursuant to legally valid transfer mechanisms. For information on the appropriate safeguards in place and to obtain a copy of these safeguards, please contact us using the details provided below.
Section 10: Changes to the Privacy Policy
We may periodically update this Privacy Policy. When we do so, we will post an updated version on this page, unless applicable law requires a different form of notification.
Section 11: How to Contact Us
If you have any questions or concerns that have not been addressed in this Privacy Policy, please contact our support team.